PANTHERx® Specialty Pharmacy Selected as 2019 Specialty Pharmacy Patient Choice Award Finalist

We are excited to announce that PANTHERx Specialty Pharmacy has been selected as a finalist in the category of Retail/Independent/Hospital and Health System Specialty Pharmacies for the 2019 Specialty Pharmacy Patient Choice Awards. Our status in this category is a direct result of our outstanding patient satisfaction scores from the Zitter Insights Specialty Pharmacy Patient Satisfaction Surveys.

About the Specialty Pharmacy Patient Choice Awards
Created by Zitter Health Insights and the Specialty Pharmacy Times®, The Specialty Pharmacy Patient Choice Award honors specialty pharmacies for their commitment to patients. This award represents the highest quality in customer service and optimal patient care by a specialty pharmacy. The criteria for this award were formulated by an external committee comprising individuals representing pharmaceutical manufacturers, payers, trade organizations, consultants and equity research firms. Repeatedly receiving this coveted award recognizes an ongoing commitment to providing best-in-class customer satisfaction and overall patient care, measured by the patient satisfaction ratings. PANTHERx® is the winner of two consecutive annual Specialty Pharmacy Patient Choice Awards™ for patient satisfaction in 2017 and in 2018.

About The Survey and PANTHERx’s Patient Responses
The Zitter Health Insights survey, the nation’s standard for externally validated and scientifically rigorous specialty pharmacy patient satisfaction review, assesses numerous aspects of patient satisfaction and analyzes responses from ~4,000 specialty pharmacy patients across 10+ therapeutic areas and the top 10 specialty pharmacies every year. The survey’s primary metric is the widely recognized Net Promoter Score (NPS), which is compiled by asking patients, on a scale of 0 to 10, how likely they would be to recommend their specialty pharmacy to a friend or family member. PANTHERx consistently receives high NPS scores among independent SPs and has been recognized as #1 in “patient satisfaction about time to speak with a live person”.

“PANTHERx Specialty Pharmacy is extremely honored and humbled to be recognized for another year as a finalist for the Specialty Pharmacy Patient Choice Awards,” said Dr. Gordon Vanscoy, Chairman & CEO of PANTHERx. “Our involvement in the Zitter Health Patient Surveys has afforded us a temporal validation that our mission to redefine the level of care provided in specialty pharmacy is being recognized by the rare disease patients whom we serve on a daily basis. PANTHERx has invested, and continues to invest, heavily in improving patient outcomes, which include both patient satisfaction and improved health. We desire for our patients to feel that they are receiving the greatest level of care available to them, and being a Zitter Patient Choice Award finalist reinforces to both our organization and our patients, that PANTHERx is consistently delivering that greatest level of care.”

PANTHERx® Specialty Pharmacy Announces a New Brand Look & Brand-New Facility

PANTHERx Specialty Pharmacy, The Rare Disease Specialty Pharmacy®, unveiled a new, sophisticated and modern brand identity today while simultaneously announcing a new, state-of-the-art third location. This past year. PANTHERx continued to grow and innovate, welcoming new members to its leadership team, winning many new biopharma contracts, and celebrating accolades such as NASP’s Specialty Pharmacy of the Year and the title of one of the Fastest Growing Companies in the country according to Inc. Magazine.

“As a fast-growing company, PANTHERx realized that we were running out of space in our two existing facilities,” said Dr. Gordon J. Vanscoy, Chairman & CEO of PANTHERx Specialty Pharmacy. “While planning the launch of our third location, in the midst of other organizational enhancements, we realized that PANTHERx was at a pivotal moment. Our original branding was the platform for our current success, but we needed our branding to reflect our uniqueness in the market, our incredible growth as a company, our laser focus on patient care, our disruptive approach to specialty pharmacy, and our aggressive plans for the future.”

PANTHERx: Facility #3

PANTHERx’s third location, near the Pittsburgh International Airport, will add nearly 50,000 square feet of state-of-the-art operational capacity to PANTHERx’s operations. The third site will join current facilities in Pittsburgh and Canfield, Ohio. This new location will give PANTHERx the ability to stay ahead of operational needs and fulfill our bold mission to transform lives by delivering medical breakthroughs, clinical excellence, and access solutions to patients afflicted with rare and devastating conditions.

“We are excited about adding needed capacity to help PANTHERx deliver our award-winning white glove service to patients. This new facility will foster growth in our RxARECARE teams that provide unparalleled service to patients who need exclusive- and limited-distribution orphan drugs (including oncologics) and precision medicines,” states Dr. Vanscoy. “Together with all of the other enhancements, the brand-new facility and new brand image signify that the future of PANTHERx is here.”

PANTHERx: The New Look

PANTHERx’s new brand image will be found on a soon-to-be-launched, easy-to-navigate, updated, website which will include simplified messaging and sleek new corporate graphics. PANTHERx’s refreshed branding draws from the best elements of the original imagery, but includes modernized fonts, fresh new colors, and most notably, the integration of a multi-dimensional, silver panther that is visibly leaping forward out of the PANTHERx name. Though crafted professionally, PANTHERx’s new image was developed with feedback from patients, partners, and friends of PANTHERx, who should expect to see the new images replacing the old in the coming weeks.

About PANTHERx Specialty Pharmacy
PANTHERx Specialty Pharmacy, The Rare Disease Specialty Pharmacy®, is the industry’s leading, independent national specialty pharmacy is headquartered in Pittsburgh, Pennsylvania. Every day, PANTHERx creates ways to Reinvent Specialty, Revolutionize Pharmacy, and Redefine Care®, by developing focused solutions, bold innovations, and novel clinical services associated with the life-transforming therapies that the company delivers.

PANTHERx is quadruple-accredited and was awarded as the 2018-2019 Specialty Pharmacy of the Year by the National Association of Specialty Pharmacy (NASP). Zitter Health Insights awarded PANTHERx the Specialty Pharmacy Patient Choice Award winner for both 2017-18 and 2018-19. Additionally, PANTHERx was ranked #49 in the 2018 Inc. 5000 List of Fastest Growing Companies in the nation, its third consecutive top 100 ranking, and a Best Place to Work in Healthcare by Modern Healthcare magazine for 2018.

Click here to read the official press release:–brand-new-facility-300839599.html